In the WordPress 4.5 release, WordPress made significant changes and updated the core jQuery library. This caused many issues with various WordPress themes and plugins in the industry that were dependent on jQuery. Realizing this, our development team took immediate action, making sure that all Themify themes and the Builder plugin are compatible with the latest WordPress update. Thanks to the hard-work of our dev team, we were able to release a new update on the same day that the WordPress 4.5 was released. Aside from making sure all Themify themes/plugins runs smoothly with WP 4.5, we also included multiple bug fixes, and an improved user experience when using the Builder by making the Builder lightbox load faster. It is now safe to update your WordPress and our themes/Builder to the latest version.
April 18, 2016 @ 3:19 am
You guys are really the best! Thank you for all your hard work and effort! This is why my company continues to partner with you for our WordPress design needs.
April 18, 2016 @ 9:16 pm
Thanks for the awesome feedback Brandon :)
April 18, 2016 @ 4:01 pm
Unfortunately I just updated WP to the ver 4.5 and now I can’t launch themify builder… :(
April 18, 2016 @ 9:17 pm
Allow us to help. Do you mind sending us an email at info[at]themify.me so we can provide you with more accurate support?
April 19, 2016 @ 7:21 am
Wow thank you Mr. Kurt, it’s work carefully :)
Good Job
April 19, 2016 @ 10:26 am
Themify Builder is still not working on my sites. I did NOT receive an update notification inside my wordpress dashboard though. Please help. I am unable to edit information on my sites.
April 19, 2016 @ 4:53 pm
Hi Timothy,
Please allow us to provide you further support via email. Please contact us here – https://themify.me/contact
May 31, 2016 @ 12:18 am
Installed Ultra update and could not edit information on my site. Had to restore backed up pre-update files.
May 31, 2016 @ 5:14 pm
Hi Bob,
Please send us an email at info[at]themify.me and we’ll further investigate this issue for you. Please include your site URL as well.
April 20, 2016 @ 2:37 pm
Hi Kurt, what an awesome..really works great here. Cant wait another upgrade for more awesomeness
April 25, 2016 @ 1:17 pm
I didn’t experience this smooth transition, instead I’ve had issues ever since I updated (almost-everything.co.uk).
What’s the best course of action?
April 25, 2016 @ 7:40 pm
Do you mind contacting us here – https://themify.me/contact so that we can better provide you support? Please outline the issues that you encountered.
April 26, 2016 @ 4:43 pm
I have the same issue. I can no longer edit my site. The themify builder Options menu is permanently in an open position and does not respond. Help!
Has this been resolved yet?
April 26, 2016 @ 5:22 pm
Hi Rick,
Do you mind emailing us your site URL so we can further investigate the issue at info[at]themify.me? For now, please do the following:
1 Make sure you’re using the latest framework and theme version
2 Clear Builder Cache. To do this, please go to your WP Admin > Themify theme > Themify Settings > Themify Builder (https://themify.me/docs/builder#builder-cache).
May 8, 2016 @ 10:48 pm
I have the same problem I cannot launch themify builder after updating my wordpress. I had some customization done to my themify music theme and was told by the developer not to upgrade themify music theme. I don’t know what to do. I have a new developer now and I’m scared I will loose my customization if I upgrade themify music theme … but I know builder stopped working after I did WP upgrade. Please help I’m on a time crunch. My website is http://www.levantay.com
May 9, 2016 @ 3:30 pm
Hello,
Please send us an email at info[at]themify.me and we’ll further investigate this issue. Thank you for your patience.
June 10, 2016 @ 8:19 am
Hi,
Unfortunately Themify FLOW in combination with Themeify Builder is suffering from jQuery issues.
At least I am experiencing this.
I get error messages about jQuery scripts that stop working and conflict.
The whole installation freezes up and can’t be handled.
I ahve tried to get help on the support forum – but withoput any luck so far.
Peter
June 10, 2016 @ 4:48 pm
Hi Peter,
Sorry to hear about this. The latest version of Flow & Builder should work well together as we released a compatibility update a while ago. Please write directly to us if you need further help: https://themify.me/contact.
September 16, 2016 @ 1:49 pm
hello,
I have update Ultra into WordPress 4.6.1 and now I cannot use Customizer.. what do I need to do?
September 16, 2016 @ 4:40 pm
Hi Ellen,
Are you using the latest theme version? This sounds like you’re using an older version of the theme which is causing the issue with the latest WordPress update. If you’re using the latest theme version but still get issues with the customization panel. Please contact us here – https://themify.me/contact and we’ll look into this for you immediately. Thank you for your patience.
September 29, 2016 @ 6:05 am
hi kurt,
You have excellent recommendations. I have a niche blog and am looking to take it to the next level. This will help me. Thank you and best regards.
thank you for giving me the necessary information
May 29, 2017 @ 12:52 pm
I have problem my themify builder not wroking on website domain. But work properly on wamp server. How can i solve this issue
May 30, 2017 @ 5:01 pm
Please allow us to help. Do you mind emailing us directly here – https://themify.me/contact so that we can better provide you support?
May 23, 2018 @ 12:16 am
Hey themify! First of all you guys are the best theme providers out there!! I am having some issues with my front end builder! It´s not working! What should I do? Thank you!
May 23, 2018 @ 5:30 pm
Hi Eric,
We got your email :) Please allow us to continue to provide you support via email. Thank you so much for your patience.
December 4, 2018 @ 4:42 am
You Mr. Kurt. Thank you for all your hard work and effort!